Managed By Design, Inc.

ITIL COURSES

ITIL® version 3 Foundation Course

This 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. The information contained in this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL Version 3 intermediate level training courses.

ITIL® version 2 Foundation Course

This 2.5 day course introduces the learners to ITIL, ITSM and the key principles of Service Support and Service Delivery which are part of the ITIL Best Practices Framework. The information contained in this course also positions the student to successfully complete the associated exam, required for entry into intermediate level training courses.

ITIL® version 3 Foundation Bridge Course

This rigorous 1-day course introduces the lifecycle of managing IT services in order to deliver according to business expectations as part of the new Version 3 release of ITIL. This Bridging Course is intended as an update for candidates who hold Foundation certificates from previous versions of ITIL and positions the student to successfully complete the related exam.

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